Terms & Conditions — Winter4D

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "Member") and Winter4D ("we", "us", "the Company", "the Platform"). This Agreement governs your access to and use of the Winter4D website located at https://winter4d.cam, including all associated games, features, promotions, payment services, and customer support channels (collectively, "the Services").

By creating an account, making a deposit, participating in any game, or otherwise accessing the Platform in any manner, you confirm that you have read, understood, and unconditionally accepted these Terms & Conditions in their entirety. If you do not agree to any provision herein, you must immediately discontinue use of the Platform.

Winter4D operates as an online gaming and sports betting platform primarily serving players based in Malaysia. All currency references within these Terms default to Malaysian Ringgit (MYR / RM) unless explicitly stated otherwise.

For the purposes of this Agreement, the following terms shall carry the meanings ascribed to them below:

• "Account" means the registered Member account created on the Platform, used to access all Services.
• "Balance" means the total of real-money funds held in a Member's Account at any given time, excluding bonus credits unless otherwise specified.
• "Bonus" means any promotional credit, free spin, cashback offer, reload bonus, or other incentive granted by Winter4D under a published promotion, subject to applicable wagering requirements.
• "KYC" means Know Your Customer — the identity and verification process required under applicable anti-money laundering (AML) regulations before a Member may withdraw funds.
• "Services" means all online casino games, sports betting markets, live dealer tables, lottery products, and any other features accessible through the Platform.
• "Wagering Requirement" means the number of times a Bonus must be wagered before the resulting winings become eligible for withdrawal.
• "Restricted Territory" means any jurisdiction where online gambling is prohibited by applicable law and where Winter4D does not accept registrations.
• "Force Majeure" means any event beyond the reasonable control of Winter4D, including but not limited to natural disasters, government actions, cyberattacks, telecommunications failures, or acts of God.

Membership at Winter4D is strictly limited to individuals who meet all of the following eligibility requirements at the time of registration and at all times during continued use of the Platform:

• You must be at least 21 years of age. Winter4D operates an absolute minimum age policy of 21+. Any Member found to be under 21 years of age will have their account immediately closed and all balances forfeited.
• You must be a natural person acting in your own personal capacity. Corporate entities, trusts, or other non-natural legal persons are not permitted to hold accounts.
• You must not reside in, or access the Platform from, any Restricted Territory in which online gambling is prohibited by law.
• You must not be registered as a self-excluded player with Winter4D or any self-exclusion scheme that applies to the Platform.
• You must have the legal capacity to enter into a binding contract under the laws of your country of residence.
• You must not be an employee, officer, director, consultant, or agent of Winter4D or any of its affiliates, subsidiaries, or service providers.

Each individual is permitted to hold one (1) registered Account with Winter4D at any time. The registration of duplicate, multiple, or joint accounts is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances therein.

During registration, you are required to provide accurate, complete, and current personal information, including your full legal name, date of birth, residential address, valid email address, and phone number. You undertake to promptly update any information that changes following registration.

Prior to processing any withdrawal, Winter4D may request supporting documentation to verify your identity and the source of your funds. Acceptable documents include a current government-issued photo identification (e.g., MyKad for Malaysian residents, international passport) and proof of address issued within the preceding three (3) months. Failure to provide satisfactory documentation within the requested timeframe may result in withdrawal delays or account suspension.

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username, password, or any one-time pascode (OTP) with any third party. Winter4D will not be liable for any losses arising from unauthorised access to your Account resulting from your failure to maintain the security of your credentials. You must notify Winter4D support immediately upon becoming aware of any unauthorised access or suspected compromise of your Account.

Winter4D accepts deposits and processes withdrawals via the following Malaysian payment channels: Maybank2u, CIMB Clicks, Public Bank Online (PBe), Hong Leong Connect, DuitNow instant transfer, FPX (Financial Process Exchange), Touch 'n Go eWallet, Boost, and GrabPay. The availability of specific payment methods is subject to change without prior notice.

• Minimum deposit:RM30 per transaction (subject to the specific payment method minimum).
• All deposits are credited to your Account in Malaysian Ringgit (MYR). No currency conversion fees are applied to MYR deposits.
• Deposits via e-wallets (Touch 'n Go eWallet, Boost, GrabPay) and DuitNow are credited instantly. FPX and bank transfers may take 5–15 minutes.
• Winter4D reserves the right to request verification of any deposit before crediting funds to an Account.

• Minimum withdrawal: RM50 per transaction.
• Withdrawals are processed to the same payment method used for the most recent deposit, subject to technical availability.
• Withdrawal requests submitted before11:59 PM (GMT+8) are processed the same day. Processing times depend on the receiving payment provider.
• Winter4D does not charge fees on withdrawals. However, your payment provider may apply its own transaction fees.
• All withdrawal requests are subject to completion of KYC verification as detailed in Clause 4.2.
• Winings attributable to bonus funds are subject to the applicable Wagering Requirements prior to withdrawal eligibility.

Winter4D offers various bonuses and promotional programmes to its Members. All bonuses are subject to the specific terms published alongside the relevant promotion in addition to the general bonus terms set out in this clause.

• Each bonus offer is available once per Member, per household, per device, and per IP address, unless the specific promotion explicitly states otherwise.
• Wagering Requirements must be satisfied in full before any bonus-derived winnings are eligible for withdrawal. The specific Wagering Requirement applicable to each promotion is stated in the promotion's terms.
• Bonuses expire as stated in the individual promotion terms. Expired bonuses and any winings associated with them are automatically forfeited.
• Winter4D reserves the right to amend, suspend, or withdraw any bonus offer at any time without prior notice.
• Any Member found to be engaging in bonus abuse, arbitrage, or any form of systematic exploitation of promotional terms will have their bonus balance forfeited and their Account suspended.
• Cryptocurrency deposits (BTC, USDT) accepted by Winter4D are eligible for deposit bonuses unless the specific promotion states otherwise.

Each game available on the Winter4D platform is governed by its own specific game rules, which are accessible within the game interface. In the event of a conflict between a specific game's rules and these general Terms & Conditions, the game-specific rules shall prevail with respect to game mechanics, payouts, and bet limits.

• All games operate using certified Random Number Generators (RNGs) or, in the case of live dealer products, genuine physical dealing and shuffling processes streamed in real time from licensed studios.
• Malfunction voids all pays and plays. In the event of a system malfunction, technical error, or game interruption, Winter4D reserves the right to void any affected bets or rounds and restore affected Accounts to their pre-round balances where technically feasible.
• Bets placed on sporting events after the official start time of the event (where in-play betting is not explicitly offered) shall be void and stakes refunded.
• Winter4D publishes indicative Return to Player (RTP) percentages for all slots and selected table games. These figures represent theoretical long-run return values and are not guarantee of individual session returns.

The following conduct is expressly prohibited and constitutes a material breach of this Agreement:

• Providing false, misleading, or fraudulent information during registration or at any subsequent point.
• Registering or operating more than one Account on the Platform.
• Using software tools, bots, scripts, or any automated means to access, interact with, or extract data from the Platform.
• Coluding with other players or engaging in any form of match-fixing, arbitrage, or coordinated betting strategy designed to manipulate game outcomes or exploit promotional terms.
• Using the Platform for any money laundering activity or any transaction that violates applicable anti-money laundering (AML) or counter-terrorism financing (CTF) regulations.
• Attempting to gain unauthorised access to any part of the Platform or to any other Member's Account.
• Engaging in any conduct that disrupts, damages, or impairs the operation of the Platform or the experience of other Members.
• Using the Platform in breach of any applicable local, national, or international law or regulation.

All content on the Winter4D Platform — including but not limited to the brand name, logo, website design, text, graphics, game interfaces, software, databases, and promotional materials — is the intellectual property of Winter4D or its licensors and is protected under applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for their personal, non-commercial entertainment purposes. No Member may copy, reproduce, distribute, publish, reverse-engineer, or create derivative works from any content on the Platform without the prior written consent of Winter4D.

To the fullest extent permitted by applicable law, Winter4D excludes all liability for any loss or damage — whether direct, indirect, incidental, consequential, or special — arising from or in connection with your use of, or inability to use, the Platform or the Services.

• Winter4D does not guarantee that the Platform will be available at all times, error-free, or free from technical interruptions. Scheduled maintenance and unplanned outages may affect service availability.
• Winter4D shall not be liable for any losses arising from Force Majeure events as defined in Clause 2.
• Winter4D shall not be liable for any loss of profits, gambling losses, or consequential financial damages attributable to a Member's gaming activity on the Platform.
• Nothing in this clause limits Winter4D's liability for fraud, wilful misconduct, or death or personal injury caused by its own negligence.

Winter4D is committed to promoting responsible gambling practices among all Members. We acknowledge that gambling, while an entertainment activity for the majority, can cause harm when not managed responsibly. The following tools and policies are available to all Members:

• Deposit Limits: Members may set daily, weekly, or monthly deposit caps through the Account settings panel. Requests to reduce limits take immediate effect; requests to increase limits are subject to a 72-hour cooling-off period.
• Session Reminders: Configurable session time notifications alert Members when a specified duration of play has elapsed.
• Reality Checks: Periodic on-screen prompts showing session duration and net gain/loss figures.
• Self-Exclusion: Members may apply for a self-exclusion period of 6 months, 1 year, or 5 years. During self-exclusion, all access to the Account is suspended and no marketing communications will be sent.
• Account Cooling-Off: A temporary pause of24 hours, 7 days, or 30 days may be applied upon Member request.

For comprehensive guidance on responsible gambling, please refer to our dedicated Responsible Gambling page. Winter4D is a platform for adult entertainment only. Gambling is not a financial solution and should never be pursued as a means to recover financial losses.

Winter4D reserves the right to suspend, restrict, or permanently close any Member Account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the requested timeframe.
• Reasonable suspicion of fraud, money laundering, or other unlawful activity.
• Provision of false, misleading, or unverifiable registration information.
• Receipt of a chargeback instruction from a payment provider.
• A Member's request to self-exclude or close their own Account.
• Regulatory requirement or legal obligation.

Upon termination of a Member Account for breach, all bonus balances and winnings derived from bonus funds shall be forfeited. Real-money balances (net of forfeited amounts) may be returned to the Member following satisfactory completion of KYC and AML due diligence.

Members wishing to voluntarily close their Account may do so by contacting Winter4D support at [email protected]. Voluntary account closures are processed within 5 business days.

Winter4D reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to Members via email notification to the registered address on file and/or by prominent notice on the Platform. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms & Conditions. If a Member does not agree to the amended terms, they must cease using the Platform immediately and may request account closure as described in Clause 12.

These Terms & Conditions and all matters arising from or in connection with your use of the Winter4D Platform shall be governed by and construed in accordance with applicable laws. Any dispute arising from or in connection with this Agreement that cannot be resolved through direct negotiation with Winter4D's support team shall be referred to binding arbitration under internationally recognised arbitration rules.

Nothing in this clause affects any mandatory consumer protection rights that may apply to Malaysian residents under Malaysian consumer protection legislation.

If you have any questions, concerns, or requests relating to these Terms & Conditions, or if you wish to exercise any rights available to you under this Agreement, please contact the Winter4D support team using the details below:

For matters relating to responsible gambling, self-exclusion requests, or deposit limit adjustments, please refer to our Responsible Gambling page for dedicated guidance and resources.

For matters relating to data privacy and personal information, please refer to our Privacy Policy.